Dollar Bank DollarNet® Business Agreement
The terms and conditions contained in this
Agreement set forth the terms and conditions that apply to your use
of Dollar Bank's DollarNet Business Services. These terms and
conditions are in addition to any and all terms, conditions, rules
and regulations that apply to any Dollar Bank Deposit Accounts or
Dollar Bank Loan Accounts or any other services you obtain from
Dollar Bank. Your execution of the DollarNet Business Sign Up Form
shall constitute your acknowledgment and agreement with the terms
and conditions of this Agreement, and all instructions related to
DollarNet Business, that are now in effect or are hereafter
amended.
DEFINITIONS "Deposit Account"
as used herein shall mean a checking, time, interest or savings
account at Dollar Bank in your name for which you have authorized
DollarNet Business. "You" and "Your" shall mean each person who
authorizes DollarNet Business for his/her Deposit Accounts or
his/her Loan Accounts or who uses or is authorized to use the
DollarNet Business ID and password or other means of access of such
person to DollarNet Business. "Bank" or "us" or "we" shall mean
Dollar Bank, Federal Savings Bank. "Loan Account" shall mean a
demand or term loan, line of credit, credit card or other loan
account in your name for which you have authorized DollarNet
Business. "DollarNet Business" shall mean the service described
herein provided by the Bank that permits Bank customers to make
payments, transfer funds, access accounts, obtain information and
perform other transactions electronically via the Internet or such
other communication linkages as permitted by the Bank. "Merchant"
shall mean any business, company or other third party authorized by
the Bank as a payee for DollarNet Business and includes the Bank
when you make payments to the
Bank.
AUTHORIZATION Upon your execution
of the DollarNet Business Sign Up Form, you authorize us to provide
you with DollarNet Business for all checking, time, interest, and
saving deposit accounts and all demand and term loans, lines of
credit, credit cards and other loan accounts with Bank held in your
name and held jointly with others that are then in effect or
thereafter opened. You acknowledge that yourself, and other persons
who use or are authorized to use your DollarNet Business ID and
password or other means of access to DollarNet Business services
shall be able to perform all applicable DollarNet Business services
for your deposit accounts and your loan accounts. The Bank reserves
the right to limit the types of deposit and loan accounts that are
available for DollarNet Business. DollarNet Business is not
available to owners of any deposit account that requires more than
one signature for withdrawals.
DOLLARNET BUSINESS ID AND PASSWORD Your DollarNet Business ID and password
are the codes you will need to enter DollarNet Business. The
DollarNet Business Sign-up Form permits you to select a DollarNet
Business ID of your choice. Because each DollarNet Business ID must
be unique for security purposes, we may not be able to accommodate
your preference for a DollarNet Business ID. After we receive your
executed Sign-up Form we will mail you your DollarNet Business ID
and temporary password. The temporary password is to be used the
first time you logon to DollarNet Business. You will be asked to
change your password at that time. You may select any combination of
letters and numbers as your password so long as the password has at
least six characters and no more than ten characters. You should
either memorize your password or keep it in a secure location. Other
persons having access to your DollarNet Business ID and password
will be able to enter DollarNet Business and perform all applicable
services including reviewing account balances and transferring funds
to other Accounts and to Merchants.
MERCHANT AUTHORIZATION You must designate Merchants that you
wish to use in order to make Merchant payments through DollarNet
Business. The Bank reserves the right to refuse to allow you to
designate any particular Merchant or class of Merchants. You are
obligated to provide the Bank with account numbers or other
necessary information that may be needed so that your payments can
be properly credited. If any account number or such other
information changes or if you want to add or delete Merchants you
must provide the Bank with such changes at least five business days
in advance. All such designations and such changes may be submitted
via a written authorization form which can be obtained by calling
1-800-828-5527, Monday through Friday 8:00 AM to 8:00 PM and
Saturday 9:00 AM to 3:00 PM Eastern time or by submitting such
changes via DollarNet Business. You authorize the Bank to make all
changes submitted through DollarNet Business by yourself or other
persons having access to your DollarNet Business ID and password or
other means of access to the DollarNet Business for your deposit and
loan accounts.
INSTRUCTIONS The Bank may
supply you with instructions separate from this Agreement. Those
instructions may be delivered either in writing or may be included,
as applicable, as part of DollarNet Business.
DOLLARNET BUSINESS SERVICES You or
other persons having access to your DollarNet Business ID and
password or other means of access to the DollarNet Business for your
deposit accounts and/or loan accounts, even if such persons exceed
their authority, shall be able to perform the following
transactions:
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Transfer funds between your deposit accounts.
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Make payments from deposit accounts to merchants designated in accordance with
this Agreement.
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Delete or add merchants.
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Obtain balances for deposit accounts and loan accounts.
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Obtain other services or perform other transactions that are authorized as part
of DollarNet Business.
TRANSACTION LIMITATIONS The following
transaction limitations may apply: Transactions may not be processed
if you do not have sufficient available funds in the applicable
deposit accounts from which you instruct the Bank to make a payment
or transfer. For security reasons, the Bank may limit the number or
amount of transactions you may make using DollarNet Business. The
Bank may implement limits on amounts that may be transferred to
individual merchants over a specific period of time. Certain
transfer restrictions for certain deposit accounts, as identified in
applicable Account Information Schedules, may apply to transfers
made via DollarNet Business. Transfers from these Accounts
(primarily savings and money market accounts) are restricted to no
more that six (6) limited transfers, as defined in the Bank's
Account Rules and Regulations, per month. The limited transfer
restriction applies to withdrawals made through DollarNet Business
for those accounts.
WHEN PAYMENTS AND TRANSFERS ARE MADE Payments and/or transfers made through DollarNet
Business will be withdrawn from the designated account on the date
indicated or as promptly as possible. Any new authorizations or
changes and all previous authorizations of recurring payments and/or
transfers will remain in effect until; 1) they are changed by you or
another Account holder by written notice received by the Bank; 2)
are changed by you or another person having access to your DollarNet
Business ID and password through DollarNet Business; 3) the
available balance in the designated Account is not sufficient to
cover the payment and/or transfer or 4) the designated Account is
closed.
If the available balance in the designated Account
is not sufficient to cover a payment and/or transfer, a service
charge may be assessed and the Bank will not be obligated to make
the payment or transfer. The Bank reserves the right to limit the
minimum and maximum of each withdrawal payment or transfer or to
discontinue or cancel the recurring payment and transfer service. To
ensure that payments to Merchants are received promptly, you should
arrange these payments to be sent to the merchant at least five
business days before the payment due date.
STOPPING OR CHANGING PAYMENTS AND TRANSFERS If you want to stop
or change individual payments or transfers or recurring payments or
transfers you have instructed the Bank to make, you must notify us
before we have started processing the transaction. To do this you
may access the appropriate function in DollarNet Business on the day
before the day the payment or transfer is scheduled to be made, and
either delete it or make the change. You may also call us at
1-800-828-5527, Monday through Friday 8:00 AM to 8:00 PM and
Saturday 9:00 AM - 3:00 PM Eastern time or write to us at PO Box
765, Pittsburgh, PA 15230. If you call or write, you must do this in
time for us to receive your request three business days or more
before the payment is scheduled to be made. If you call, we may also
require you put your request in writing on paper and get it to us
within fourteen days after you call.
STATEMENT Your DollarNet Business payments and transfers will be
indicated on the monthly statements we provide or make accessible
for your deposit accounts. You agree to notify us promptly if you
believe there are any errors or unauthorized transactions on any
statement, or statement information.
NOTICE OF INCOMPLETE TRANSACTIONS You agree to notify us promptly
if you receive notice from a merchant or other institution that a
payment or transfer you made through DollarNet Business has not been
completed or remains unpaid.
ACCESS Your
access to DollarNet Business shall be determined at the sole
discretion of Bank. The Bank, subject to applicable law, reserves
the right to modify, suspend or terminate access to DollarNet
Business at any time for any reason without notice or refund of
previously paid fees. The Bank reserves the right to require you to
change your DollarNet Business ID and/or password or other secure
access.
FEES The Bank may charge you a
standard monthly fee for using DollarNet Business as well as
additional fees for specific services. You should review the current
fee schedule before signing up for DollarNet Business. You can
cancel DollarNet Business at anytime, but you will remain liable for
all charges accrued up to that time including, but not limited to,
full monthly charges for the month in which you discontinued
service. The Bank reserves the right to change DollarNet Business
fees at any time for any reason. The Bank shall provide you with at
least thirty (30) days notice of any increase in fees or any
additional fees.
YOUR LIABILITY You are
liable for all transactions that you, or any person you authorize to
have your DollarNet Business ID and password or other means of
access to DollarNet Business, make even if the person you authorize
exceeds your authority. If you have given someone your DollarNet
Business ID and password or other means of access and want to
terminate that person's authority, you must notify us that
transactions by such a person are no longer authorized. We may have
to change your DollarNet Business ID and password or other means of
access or take additional steps to prevent further access by such
person.
If you believe your DollarNet Business ID and
password or other means of access have been lost or stolen, and you
tell us within 2 business days after you learn of the loss or theft,
you can lose no more than $50.00 if someone used them without your
authority.
If you do NOT tell us within 2 business days
after you learn of the loss or theft of your DollarNet Business ID
and password or other means of access, and we can prove that we
could have stopped someone from using them without your authority if
you had told us, you could lose as much as $500.00.
Also, if
your statement shows payments or transfers covered by this agreement
that you did not make or authorize, tell us immediately. If you do
not tell us within 60 days after the statement was mailed to you,
you may not get back any money lost after 60 days if we can prove
that we could have stopped someone from taking the money if you had
told us in time.
If a good reason, (such as a long trip or
hospital stay) kept you from telling us, we will extend the time
periods.
If we complete a payment or transfer that you make
or authorize and we subsequently learn that you have insufficient
funds in the designated account for the transaction, you agree that
we may reverse the transaction or offset the shortage with funds
from any account you have with us. In any case, you are fully
obligated to us to provide sufficient funds for any payments or
transfers you make or authorize.
DOLLAR BANK'S LIABILITY DollarNet Business is provided to you as is
and all warranties are excluded, including the warranties of
merchantability and fitness for a particular purpose. Dollar Bank
has authorized no warranty with respect to DollarNet Business and
you agree that you have not relied on any warranty. Dollar Bank
shall not be liable for any indirect, special, incidental or
consequential damages arising from your use of DollarNet Business.
In no event shall Dollar Bank's liability exceed one hundred
dollars. No action or claim relating to this agreement may be
instituted more than one year after the event giving rise to such
claim.
BUSINESS PURPOSE You certify that
the use of DollarNet Business pursuant to this agreement shall be
for business purposes and not for personal, family or household
purposes.
TERMINATING THIS ACCOUNT AND CHANGING TERMS The Bank has the right to terminate this agreement at
any time. We may send you notice of any termination, but we are not
required to do so unless applicable law requires such prior notice.
Once we terminate this agreement, no further transfers or payments
may be made, including but not limited to, any payments or transfers
scheduled in advance or any recurring payments or
transfers.
We reserve the right to make changes in this
agreement at any time. We will comply with any notice requirements
under applicable law for such changes. If applicable law does not
specify any notice requirements for the change, we will determine
what kind of notice we will give you and the method of providing any
such notice.
You may also terminate this agreement at any
time by signed written notice. However, any instructions from you to
make payments or transfers will continue to be in effect until we
have received such written notice of termination and have had a
reasonable opportunity to act upon it. Once we have acted upon your
notice, no further transfers or payments will be made, including but
not limited to, any payments or transfers scheduled in advance or
any recurring payments or transfers. Any such termination by you
applies only to DollarNet Business.
NOTICE AND COMMUNICATIONS Except as otherwise provided in this
agreement, all notices required to be sent to you will be effective
when we mail or deliver them to the last known address that we have
for you in our records. You agree that we may send or provide by
electronic communication any notice, communication, or disclosure
required to be provided orally or in writing to
you.
Applicable notice to the Bank must be delivered by
registered mail only to the following address: Dollar Bank, Account
Services, PO Box 765, Pittsburgh, PA 15230.
LAW THAT APPLIES Regardless of where you live or work or where
you access DollarNet Business, this Agreement is subject to the laws
of the State where we hold your Deposit Account(s) and the federal
law of the United States of America. If any of the terms of this
Agreement cannot be legally enforced, they will be considered
changed to the extent necessary to comply with applicable
law.
DOLLARNET BUSINESS FEE SCHEDULE There is currently no fee for use of DollarNet
Business.
ERROR RESOLUTION In case of
errors or questions about your DollarNet Business transactions,
telephone us at 1-800-828-5527 or write to us at Dollar Bank,
Account Services, PO Box 765 Pittsburgh, PA 15230, as soon as you
can. If you think your statement is wrong or if you need more
information about a transfer listed on the statement. We must hear
from you no later than 60 days after we sent the FIRST statement on
which the problem or error appeared.
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Tell us your name and account number.
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Describe the error or the transfer you are unsure about, and explain as clearly
as you can why you believe it is an error or why you need more information.
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Tell us the dollar amount of the suspected error.
If
you tell us orally, we may require that you send us your complaint
or question in writing within 10 business days.
We will tell
you the results of our investigation within 10 business days after
we hear from you (20 business days for EFTs on new accounts) and
will correct any error promptly. If we need more time, however, we
may take up to 45 days to investigate your complaint or question (90
days for point-of-sale debit card transactions, transactions
initiated outside the United States, and EFT transactions or new
accounts). If we decide to do this, we will credit your account
within 10 business days (20 business days for EFTs on new accounts)
for the amount you think is in error, so that you will have the use
of the money during the time it takes us to complete our
investigation. If we ask you to put your complaint or question in
writing and we do not receive it within 10 business days, we may not
credit your account.
If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.